AI insights
Sustainability Targets by Pillar
Baseline year, current FY2025 performance, and forward commitments for 2027 and 2030 across Economic, Environmental, Social and Governance pillars.
Economic2 indicators
Material IndicatorIndicatorBaselineActual (FY2025)Target 2027Target 2030
Customer SatisfactionCustomer Satisfaction Index
84%
2024
86%90%
95%
Quality & CertificationISO 14001:2015 certification
1 site
2025
20%—
—
Environmental3 indicators
Material IndicatorIndicatorBaselineActual (FY2025)Target 2027Target 2030
Greenhouse Gas EmissionsReduction of GHG emissions intensity (Scope 1+2, tCO₂e per RM'000) from baseline
0.1016
2018
33%35%
38%
Waste ManagementWaste Recycled (%)
1,448.69 tonnes
2022
89%90%
95%
Waste ManagementReduction of Waste Intensity from baseline
0.0035
2022
51%55%
58%
Social3 indicators
Material IndicatorIndicatorBaselineActual (FY2025)Target 2027Target 2030
Occupational Health & SafetyLost Time Incident Rate (LTIR)
0.92
2025
0.92≤ 1.0
≤ 0.5
Occupational Health & SafetyZero workplace fatalities
0
2025
00
0
Occupational Health & SafetyISO 45001:2018 certification
20% (1 site)
2025
20% (1 site)60% (3 sites)
100% (5 sites)
Governance4 indicators
Material IndicatorIndicatorBaselineActual (FY2025)Target 2027Target 2030
Business Ethics and ComplianceAnti-Corruption Training
19%
2023
61%80%
100%
Business Ethics and ComplianceOperations Assessment for Corruption-Related Risks
0%
2023
100%100%
100%
Human RightsSubstantiated complaints concerning human rights violations
0
2025
00
0
Cybersecurity & Data ProtectionSubstantiated complaints concerning breaches of customer privacy and losses of customer data
0
2025
00
0